Dispute Resolution

It is an unfortunate fact of life that disputes do arise from time to time. Such situations can be stressful but often the right advice at an early stage will prevent the problem escalating.

Twomlows regularly advise individuals, businesses and organisations in a broad range of legal disputes. We will help you to take a pragmatic approach to resolve matters. This could be by negotiation or by court action. We will advise and support you to reach a satisfactory and cost-effective solution.

It is important for us to understand the reason behind the dispute. Then, we’ll talk to you about your aims and objectives so that we can give you the best advice about the options available. We focus on advising clients on what are the realistic and attainable outcomes, discussing all the facts so that we can help you to make a fully informed decision.

We can help you to find a solution where you had assumed there was none available to you. We do this through a combination of skill, knowledge and tactics in litigation as well as a thorough understanding of the alternatives to litigation.

Very often early consultation with us (before positions have become entrenched) can be more useful than waiting until relations have deteriorated.

Contact us now by telephone 01291 623323 or email j.horsey@twomlows.com

Our experience includes:

  • Boundary disputes
  • Contractual disputes
  • Debt recovery
  • Employment claims
  • Inheritance claims
  • Landlord and Tenant litigation
  • Negligence claims
  • Ownership of land claims
  • Wills and probate disputes

In order to comply with the Solicitors Regulation Authority Guidelines on Pricing we set out below our guide to pricing and services relating to Commercial Debt Recovery via court proceedings

These costs apply where your claim is in relation to your unpaid invoice which is not disputed, and enforcement action is not needed. If the debtor disputes your claim at any point, we will discuss any further work required and provide you with revised advice about costs, if necessary, which could be on a fixed fee (e.g. if a one-off letter is required), or an hourly rate if more extensive work is needed.

Some typical examples

Claim Value

Court Fee

Our Charges


Up to £5,000.00

£205.00 (No VAT)

£500.00 (£100.00 VAT) Total £600.00


£5,001.00 – £10,000.00

£455.00 (No VAT)

£800.00 (£160.00 VAT) Total £960.00


£10,001.00 – £50,000.00

5% value of the claim (No VAT) Example 5% of 10,000.00 = £500.00 court fee

£1,000.00 (£200.00 VAT) (or 5% value of the claim)

From £1,700.00

£50,001.00 – £100,000.00

5% value of the claim (No VAT) Example 5% of 50,001.00 = £500.00 court fee

£2,500.00 (£500.00 VAT) (or 5% value of the claim)

From £3,000.00

Please note:
• The VAT element of our fee cannot be reclaimed from your debtor.
• Claims with a value of up to £10,000 are classed as ‘small claims’ and costs are generally not recoverable other than the fixed costs to issue the claim (currently £80)
• Interest and costs may take the debt into a higher banding, with a higher court fee.
• The costs quoted above are for undefended claims only and do not include the cost of enforcement action (such as the use of enforcement officers (bailiffs).

Disbursements are costs related to your matter that are payable to third parties, such as court fees. We handle the payment of the disbursements on your behalf to ensure a smoother process. The court fee to issue proceedings is included in the above examples but other disbursements could include

Court fee on entering Judgement




Process Server

From £100

From £20

From £120

Stages of the Process
The following stages are included in the above fee structure;
• Taking your instructions and reviewing your documentation
• Undertaking appropriate searches
• Drafting and sending a letter of claim (LOC) to the debtor on your behalf. The LOC sets out in detail how the debt came about and gives the debtor a set number of days to pay in full.
• Receiving payment and sending it on to you, or
• if the debt is not paid, drafting and issuing the Claim Form and Particulars of Claim.
• Where no Acknowledgment of Service or Defence is received, applying to the court to enter Judgement on your behalf.
• When the Judgement is received from the court, we will then write to the debtor to request payment.

If the claim is defended or payment is not received within the time specified in the Judgment (usually 14 days) we will provide you with advice on the next steps and the likely costs involved, including whether or not it is economic to pursue the debtor further.

If the claim is not disputed it can take anything from 2 to 12 weeks from receipt of instructions from you to receipt of payment from the other side, depending on whether or not it is necessary to issue a claim. This is on the basis that the other side pays promptly on receipt of Judgement in default. If enforcement action is needed, the matter will take longer to resolve. You will also need to bear in mind that if the court office has a back log of work, they will not issue your claim straight away and this is beyond our control.


For more details